So Hopper, (aka Haley) Jim and I headed out to Best Buy yesterday to see about getting her 6 month old camera repaired. We gave it to her at Christmas. The L.E.D. panel died a short time ago and then while we were in "Wibbey", or Whidbey Island for those that insist on proper names, the whole thing just stopped working. Very frustrating.
But we bought it at Best Buy and seeing as it is a new camera we assumed a repair would be reasonable, possibly covered under the warranty.
What maddness! To think such utter nonsense! Silly us.
NOTHING is covered and to repair it would actually cost nearly as much as the camera itself. The best part of the conversation with the "Geek Squad" (and... may I say DAMN, they really are geeks) was we were told if we got it repaired the WARRANTY WOULD NO LONGER BE GOOD. What?
Anywho, no camera for Hopper. 'Tis a sad, sad Hopper.
5 comments:
That's not cool. You should write to the actual camera manufacturer. Maybe they can do something for you. If nothing else, maybe they'll offer you some kind of trade.
If that is not covered by the warranty then what is? She obviously did nothing to cause it to break so it is clearly a manufacturing defect.
What good are warranties if they don't cover anything? I blame built in redundancy.
That's absolutely rediculous - you should really try to fight it. I agree with Sarah - I would get in touch with the camera manufacturer....
Yeah. What sarah said. And if that doesn't work...throw it at somebody...like...the mascot at a sporting event...that's always fun.
That is some complete and utter HORSESHIT.
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